SHIPPING & DELIVERY

Shipping fees depend on the delivery country you select at checkout.

Duties and taxes may vary depending on your delivery country and are typically payable by the customer upon delivery. These charges are set by local authorities and are outside of our control.

Most orders are processed and dispatched within 1–3 business days. Some items may require additional preparation time depending on availability and demand. Your order will be delivered within the timeframe indicated — we recommend checking the estimated delivery details on each product page before completing your purchase.

After placing an order, you will receive a confirmation email and a dispatch email when your order is shipped that contains all the details needed to track your shipment.

If your order contains multiple items, they may be packaged and shipped separately depending on availability. You may receive more than one shipment notification email — each with its own tracking details so you can follow every part of your order.

To help us ensure your order arrives on time, please check that you will be available to sign for your order on receipt. Alternatively, if you have chosen to waive the signature requirement, we will leave your purchase outside the delivery address. PLEASE NOTE THAT IF YOU CHOOSE TO WAIVE THIS, GLENDABAG AND THE SHIPPING CARRIER CANNOT BE HELD RESPONSIBLE FOR ANY LOSS OR DAMAGE THAT MAY OCCUR ONCE YOUR ORDER HAS BEEN DELIVERED.